OVERVIEW OF OUR REFUND POLICY
Thank you for choosing to shop at Our Website. We value your satisfaction, and if you’re not completely happy with your purchase, we are here to help. The following terms apply to any products you have purchased from us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
Words starting with a capital letter have specific meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.
DEFINITIONS
For the purpose of this Refund Policy:
“Company” (also referred to as “We,” “Us,” or “Our”) refers to Everything Cool Music Ltd.
No 19 Gwani Street Wuse Zone 4 Abuja, Nigeria, with Registration Number: 7135954.
“Goods” refer to the items available for purchase on our Service.
“Orders” refer to your requests to buy Goods from us.
“Service” refers to our Website.
“Website” refers to the URL accessible from https://learnsmartstore.com/.
“You” refers to the individual using the Service, or the company or legal entity on whose behalf such individual is using the Service.
YOUR ABILITY TO CANCEL AN ORDER
While we are confident that you will enjoy our products and goods, we understand that there may be situations where you need to cancel your Order from our Website. To exercise your right of cancellation, you must inform us of your decision by sending a clear statement. You can inform us of your decision by:
Email: [email protected]
We will reimburse you no later than 14 days from the day we receive your refund request. We will use the same payment method you used for the Order, and you will not incur any fees for reimbursement.
DIGITAL GOODS:
Purchase of One-Time Digital Goods: You can cancel your Order within 7 days from the purchase, without providing any reason, by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you may contact our support at any time, and we will assess your claim. If found justified, we will issue a refund. Refunds will not be granted in cases of purchase abuse.
CONTACT US
If you have any questions about our Refund Policy, please contact us:
Email: [email protected]
